You start to answer. And then you stop.
Because the honest answer involves seed phrases, hardware wallets in a safe, PINs she's never seen, and a recovery process she's never practiced. You've been writing treasure maps, trying to document everything about the wallets and seed phrases without creating a security risk. And you've realized it's messy.
One client told us his wife confused a bitcoin wallet with a Fitbit. Another managed his own self custody for five years before admitting his children weren't interested in learning how any of it worked. A third, a yacht captain, carried hardware wallets in backpacks across three continents and kept asking: what happens if we both go down?
The people who feel this the most are the ones who've done the most work to secure their bitcoin. The more sophisticated the setup, the harder it is for anyone else to navigate.