White-Glove Service & Support

• • Arch takes pride in delivering dedicated customer service. From the initial inquiry to ongoing support, their team is accessible and ready to assist.

Transparent & Secure Collateral Management

• • Segregated Addresses: Your collateral is held in a separate on-chain wallet address—never pooled or rehypothecated.
  • Verified Destination Addresses: Onramp independently confirms wallet addresses to ensure a high level of security at every step. Addresses are also shared with clients so they can verify themselves.
  • Security & Compliance: Collateral is stored with a leading qualified custodian, Anchorage, in a bankruptcy remote US-based trust. Arch is a fully compliant US-based entity, able to lend in most US states and international jurisdictions.

Flexible Loan Terms & Low Friction

• • Borrow up to 50% Loan-to-Value (LTV); margin calls occur at 70% LTV, with partial liquidation at 80% for only the amount needed to bring the LTV back down to 50%.
  • Fixed terms up to two years, with an option to roll over (without repaying principal).
  • No early repayment penalties—pay it off whenever it suits you.

Line of Credit Approach

• • Think of this like a revolving credit line. If bitcoin’s value goes up, you may request partial releases of your collateral. If you need more funds, you can quickly upsize your loan (without adding more collateral) —subject to the same transparency and security checks.

Built for the Future of Bitcoin Custody

• • Although this initial version of the product does not fully integrate Onramp’s multi-institution custody architecture, both Onramp and Arch are aligned in our vision of bitcoin custody evolving to a multi-institution standard.
  • Our partnership is designed to adapt and grow alongside these developments, so you can expect enhanced protections and custody features down the road.