Onramp Bitcoin – Website Privacy Policy

Last updated: October 18, 2023

Onramp Bitcoin LLC, and other affiliates with an “Onramp” name or brand (collectively, “Onramp”), is committed to your right to privacy and to protecting your personal information.  Because our website, including the “Onramp Terminal” available at https://onrampbitcoin.com/ (collectively, the “Site”), includes areas in which you may provide personal information, we have developed this privacy policy (the “Privacy Policy”) to inform you of Onramp’s policies and practices regarding information we collect on this Site.  If you have any additional questions about this Privacy Policy, please contact us.  If you do not agree with any part of this Privacy Policy, you should not use the Site.

This Privacy Policy governs Onramp’s websites carrying the “Onramp” name or brand, including those sites accessible through https://onrampbitcoin.com/, and describes what information we may collect about you, how it is collected and how it will be used.

COLLECTION OF INFORMATION

Onramp collects data and personal information from you in a variety of ways, including, without limitation, when you send an email to Onramp, visit the Site, create or request to create an account on the Site, subscribe to the newsletter, respond to a survey, fill out a form, or connect with other services, features or resources we make available on our Site. 

We collect data and personal information to validate the identity of individuals using the Site and enhance the Site’s functionality.  “Identifying Data” refers to any information that can identify an individual either directly or when combined with other information.  We also gather device-specific details when you access the Site (such data, “Usage Information”).

Identifying Data we may collect includes, without limitation:

  • Identifiers such as your name, alias, email, phone number, IP address, government IDs and other related details
  • Demographics including age, gender, ethnicity and origin;
  • Financial data such as account numbers, balances and digital wallet details;
  • Records of products or services elected or purchased;
  • Employment data including current or past job details;
  • Online IDs such as usernames and social media handles;
  • Communications including contents of voicemails, chats, emails and customer service recordings;
  • Location data such as your residence and current location; and
  • Any other information you provide or permit us to gather.

Usage Information we may collect includes, without limitation:

  • Device details such as IP address, location, operating system, browser type, device identifiers;
  • Interaction details such as clicked links, viewed pages, email interactions and other activity records; and
  • Information and data gathered by cookies and other technologies.

Users can always refuse to supply Identifying Data, except that it may prevent them from engaging in certain Site activities.

USE OF INFORMATION

Onramp may use Identifying Data and Usage data to, without limitation:

  • Improve and maintain Onramp’s Site and other services;
  • Confirm your identity;
  • Manage, complete and oversee requests in accordance with our products, services and offerings;
  • Fulfill our duties and assert our rights under any agreements we have with you;
  • Send you updates about your interactions with our Site via emails, messages or phone calls;
  • Analyze trends or user demographics;
  • Meet legal and governance standards;
  • Guard Onramp from potential legal disputes;
  • Combat fraudulent activities in accordance with Onramp’s Acceptable Use Policy (available here: [•]);
  • Collaborate with authorities or relevant agencies for investigations or other key matters;
  • Administer the Site;
  • Address your inquiries or feedback;
  • Assist you with customer support;
  • Inform you of unique deals, offers, events and more;
  • Execute tasks for which you grant us permission; and
  • Perform any other valid business activities.

PROTECTION OF INFORMATION

Onramp will take the appropriate steps necessary to protect the information you provide, including steps related to data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Identifying Data and Usage Information stored on our Site.  This Site contains links to websites run by unaffiliated third parties.  Onramp is not responsible for the privacy practices, security or content of these other non-affiliate websites.

SHARING OF INFORMATION

We do not sell, trade or rent your Identifying Data and Usage Information to others.  We may share generic aggregated demographic information not linked to any Identifying Information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined in this Privacy Policy.

Moreover, we may share information that we collect or generate about current and former customers with certain third-parties, including:

  • Third-party service providers that perform services on our behalf;
  • Third-party services for ongoing anti-money laundering and sanctions compliance purposes; and
  • Government agencies, other regulatory bodies, law enforcement officials, and legal entities, as required.

Why can’t I limit all sharing?

Federal law gives you the right to limit only: (1) sharing for affiliate’s everyday business purposes (e.g., information about your creditworthiness), (2) affiliates from using information to market to you and (3) sharing for non-affiliates to market to you.  However, state laws and individual companies may give you additional rights to limit sharing. 

DATA RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

USE OF COOKIES

When you access the website www.onrampbitcoin.com, you are granting permission for cookies to be used as described in this segment.  

Cookies are text files that store small bits of data.  These are downloaded onto your device when you access a website.  Upon revisiting, these cookies are relayed back to the originating domain.  Given that many websites pull elements from different domains, your browser might collect cookies from multiple sources during a single visit.  Cookies enhance user experience by allowing websites to identify a returning device.  They can customize ads based on your browsing patterns across various sites.  For insights on user behavior, we might deploy analytic cookies to discern how visitors interact with our site.  Additionally, cookies can help us identify which sections of our site are most appealing to users.

You retain the right to revoke this consent by adhering to the instructions provided below.

DISABLING COOKIES

If you prefer not to allow these cookies, you can deactivate them by consulting the guidance specific to your browser.  However, be informed that some features of our services might not operate properly without cookies.

ADDITIONAL LEGAL INFORMATION

To use the Site, you must agree to the following terms and conditions:

  • The materials posted on the Site may be retrieved solely for your personal use and may be downloaded to your digital storage device or sent to a printer solely for that purpose.  You may not otherwise copy, modify or distribute the contents of these pages without the express written permission of Onramp.
  • While Onramp makes every attempt to convey accurate and current information on this Site, the information on the Site may contain typographical or technical errors.  Information is shared on an “as is” basis and without warranty of any kind, either expressed or implied.  Onramp does not warrant or make any representation regarding the use of the information on this site in terms of correctness, accuracy, timeliness, reliability or otherwise.  You are advised to confirm the accuracy of any information presented at this site before relying on it in any way.  You may assume that information is current only as of the date it is posted to the site.  Onramp has no intention of updating and specifically claims no responsibility to update the information on the Site or in press releases.
  • Information that Onramp publishes on the internet may contain links to other sites.  Onramp makes no representations about any other web site that you may access through this Site.  Onramp does not endorse or adopt the products, services or information offered by any company or person linked to this site, nor is it responsible for any software or the content of any information published on the site of any third party.  Please take precautions when downloading files from other sites to protect your computer software and data from viruses and other destructive programs.
  • Information on this Site, including press releases, may contain “forward-looking statements,” which can be identified by the use of forward-looking terminology such as “may,” “will,” “should,” “expect,” “anticipate,” “project,” “estimate,” “intend,” “continue” or “believe” or the negatives thereof of other variations thereon or comparable terminology.  Due to various risks and uncertainties, actual events or results or the actual performance of bitcoin may differ materially from those reflected in such forward-looking statements.  These statements are inherently subject to risk and uncertainty, which cannot be predicted with any degree of accuracy.  To the extent the information is forward looking, it is intended to fit within the safe harbor for forward-looking information and is subject to material risk factors.
  • In no event shall Onramp, its employees or agents, or anyone involved in the creation/production/delivery stages of this Site be liable for any direct, incidental or consequential damages such as, but not limited to, loss of anticipated profits, benefits, use or data resulting from the use of this Site.
  • Onramp controls and operates this Site in the United States and this Site is intended for use within the United States.  Onramp makes no representation that materials on these pages are appropriate or available for use in other locations.  Anyone choosing to access these pages from other locations does so via their own initiative and is responsible for compliance with local law. 
  • This website does not constitute nor does it form part of an offer to sell or purchase, or the solicitation of an offer to sell or purchase, any securities or any of the assets described herein or an offer of financing or an offer of recommendation to enter into any transaction described in these pages.

CALIFORNIA RESIDENTS’ PRIVACY RIGHTS

Under California law, we will not share information we collect about you with companies outside of Onramp, unless the law allows.  For example, we may share information with your consent, to service your accounts or to provide rewards or benefits to which you are entitled.  We will limit sharing among our companies to the extent required by California law. 

Under the California Consumer Privacy Act (the “CCPA”), California consumers may request:

  1. the specific pieces of personal information we have collected about them;
  2. the categories of personal information we have collected about them;
  3. the categories of sources from which their personal information is collected;
  4. the categories of personal information that we have disclosed for a business purpose about them;
  5. the categories of third parties to whom personal information was disclosed for a business purpose; and
  6. the business or commercial purpose for collecting, selling, or sharing personal information.

California consumers also have the right to request that Onramp:

  1. correct inaccurate personal information that it maintains about them and 
  2. delete personal information that it has collected from them (unless an exception applies or deletion is otherwise restricted or prohibited by law, rule or regulation).

You may submit a request to Onramp by email at clientservices@onrampbitcoin.com or by mail at:

Onramp Bitcoin LLC

100 Commons Rd #11,

Dripping Springs, TX 78620

MODIFICATIONS TO PRIVACY POLICY

Onramp has the discretion to update this Privacy Policy at any time without prior notice.  When we do, we will revise the updated date at the top of this page.  You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this Site or your dealings with this Site, please contact us at:

Onramp Bitcoin LLC
100 Commons Road #11,
Dripping Springs, TX 78620

Email: clientservices@onrampbitcoin.com